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Atelier de Luxe

ELOISE | Vintage Knobs

ELOISE | Vintage Knobs

Regular price $8.00 USD
Regular price Sale price $8.00 USD
Sale Sold out
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PRODUCT DESCRIPTION

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Care Guide

To maintain its lasting beauty, periodically wipe with a soft cloth and apply a high-quality metal polish. Our meticulous plating process preserves the handle’s elegant matte finish while slowing natural oxidation, ensuring its pristine condition over time.

Shipping and Returns

Shipping:
Orders will be shipped within 3-5 working days from the order date, except for custom-made items and entrance handles.

Please note that customers may be responsible for customs duties and import taxes based on their location. For more details, refer to our [SHIPPING PAGE].

Return Policy:

  • Items must be postmarked for return within 14 days of receipt.
  • Returned items must be in new and unused condition, with all original tags and labels attached.
  • If you receive a damaged, defective, or incorrect item, we will work with you to resolve the issue.

Non-Returnable Items:

  • Long Cabinet Pull Handles
  • Edge/Concealed/Embedded Handles
  • Light Switches, Dimmers & Outlets
  • Entrance Door Handles
  • Handles over 50cm
  • Door Handles/Levers
  • Plumbing Fixtures (Showers, Faucets, Drains)
  • All Custom-Made Items

Frequently asked questions

FAQ'S

What materials are your hardware products made from?

Our hardware is crafted from high-quality materials such as solid brass, stainless steel, and zinc alloy, ensuring durability and a luxurious finish. Each piece undergoes a meticulous plating process to enhance longevity and maintain its elegant appearance.

Do you offer custom hardware designs?

Yes, we offer custom-made hardware tailored to your specifications. Custom orders require additional production time, and pricing varies based on design complexity. Contact us for more details on bespoke solutions.

How do I maintain the finish of my hardware?

To preserve the beauty of your hardware, wipe it regularly with a soft cloth and use a high-quality metal polish if needed. Avoid harsh chemicals or abrasive cleaners, as they may damage the finish.

Do you ship internationally?

Yes, we offer worldwide shipping. Please note that international orders may be subject to customs duties and import taxes, which vary by country. We recommend checking with your local customs office for specific charges.

Can I return or exchange an item?

We accept returns within 14 days of delivery, provided the item is in unused condition with all original packaging. However, custom-made items, entrance handles, and certain other products are non-returnable. Please review our Return Policy for full details.

How long does it take to receive my order?

Standard orders ship within 3-5 working days. Custom-made hardware and entrance handles may require additional processing time. Delivery times vary based on your location and chosen shipping method.

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