Contact information
Contact Atelier De Luxe
We'd love to hear from you. Our customer-care team is available to help with product questions, trade enquiries, order updates, and after-sales support.
Phone
+44 7457 424576
Customer service hours
Monday to Friday, 9:00 to 17:00 GMT. We aim to respond to all email enquiries within 1 business day.
Business address
Atelier De Luxe
London EC1V 2NX
United Kingdom
Order, returns and shipping enquiries
For questions about an existing order, please include your order number in your email. Returns and refunds are processed per our Refund Policy; shipping and delivery details are in our Shipping Policy.
Trade and wholesale
Designers, contractors, and trade clients: please use our Trade Account Application form for partnership enquiries.