As soon as an order is placed, we begin processing it right away. While we are unable to make changes after an order is submitted, there is a short window to cancel eligible items before processing begins. Only items eligible for cancellation will be displayed, and all selected quantities of that item will be canceled. If the “Cancel Items” option is not available in your order details, cancellation is no longer possible. However, once your order arrives, eligible items may be returned or exchanged.
If an item is successfully canceled, a confirmation email with cancellation details will be sent to the email address on the order. You will not be charged for any canceled merchandise.